After three years of full implementation, the leadership committee reconvened to assess its success. They found that:
- There was no reduction in productivity or quality of work delivered.
- Costs savings were found due to fewer overhead costs related to in-office workspaces.
- The number of approved Work from Home participants increased steadily year over year to 62% working from home once a week in the third year.
- Employee retention rates increased year-over-year. The turnover rate progressively dropped from 15% in the first year, to 11% in the second year, to 8% in the third year. Industry standard is 16%.
Even the managers who had reservations about the program gradually began to support it and participate themselves. Conversations about increasing the number of work-from-home days are occurring as the company continues to document its success.
As you can see, the implementation of a flex-work program takes some time and planning but is ultimately well worth the effort.